Privacy
Privacy Policy – HitchTrack.com
Effective Date: October 24, 2025
Last Updated: October 24, 2025
HitchTrack (“we,” “us,” or “our”) operates the website https://hitchtrack.com and provides an online platform for crew scheduling, rotation management, and related workforce tools (collectively, the “Service”).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
1. Information We Collect
We collect the following types of information when you use HitchTrack:
1.1. Account Information
Name, email address, and password when you register for an account.
Company name, role, and user access level.
1.2. Crew & Personnel Data
Information entered by you or your company’s administrators, such as crew names, shifts, assignments, and work locations.
1.3. Usage Data
Browser type, device information, IP address, and usage logs for analytics and security.
1.4. Payment Information
If you subscribe to a paid plan, payments are processed securely through PayPal. HitchTrack does not store full payment card details.
2. How We Use Your Information
We use collected data to:
Provide and maintain the Service.
Manage user accounts and subscriptions.
Improve usability and features.
Detect and prevent fraudulent or unauthorized activity.
Send service updates and optional marketing emails (only with consent).
3. Data Storage & Security
Your data is stored securely on servers within reputable data centers.
We use HTTPS encryption, database access control, and two-factor authentication options to protect user accounts.
Access to your data is limited to authorized personnel only.
4. Data Sharing
We do not sell or rent your personal data.
We only share limited information with:
Service providers who assist in hosting, analytics, or payment processing.
Law enforcement if required by legal obligation or valid court order.
5. Cookies
HitchTrack uses cookies and similar technologies for:
Session management and authentication.
Analytics (Google Analytics or equivalent).
Preference storage.
You can control cookies through your browser settings.
6. Data Retention
We retain your account data as long as your account remains active.
If you close your account, we delete or anonymize your data within 30 days, unless required for legal or compliance reasons.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
Access or export your data.
Correct or update inaccurate information.
Request deletion of your data.
Withdraw consent for marketing communications.
To exercise these rights, email us at info@hitchtrack.com.
8. Children’s Privacy
HitchTrack is intended for business and professional use.
We do not knowingly collect information from individuals under 16 years of age.
9. International Users
If you access HitchTrack from outside United States, note that your data may be transferred to and processed in countries with different data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
All updates will be posted on this page with a new “Effective Date.”
Continued use of the Service after such changes means you accept the revised Policy.
11. Contact Us
If you have any questions or privacy concerns, please contact us:
📧 info@hitchtrack.com
🌐 https://hitchtrack.com